Can't See my Recently Purchased Audiobook

If you have recently purchased an audiobook and you don't see it in your list of available audiobooks in the app, this could be because of two main reasons:

Need to Force Refresh

To force the app to download the latest list of audiobooks that you have access to, you might need to force a refresh.

On iPhone/iPad:

Tap on the Refresh icon (the circular arrow), located in the top right corner of the audiobook list page

On Android:

Tap on "Refresh", located in the top right corner of the audiobook list page

On Desktop

Click on the Refresh link at the bottom left of the app


Ordered under the Wrong account

The French Today apps work based on your French Today account associated with your purchase email address.

If you have ordered the audiobook(s) under a different email address/account, then it will not appear in your other account.  Please contact us and we'll merge all your purchases under a single account.

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